Don't panic! Orders are often split up into multiple shipments. We know it's kind of annoying but we promise, it gets to you a lot faster that way. If you've been waiting a week since you got the first bottle and you STILL haven't gotten the rest, please do write to us and we'll figure out what's going on.
We manufacture the finished products here in the US, in Nevada and New Jersey (unless you're reading this from Canada, in which case yours are manufactured in Ontario!).
We source the ingredients from the US when it makes sense, and the rest come from their native region of production - that could be anywhere from Northern Europe for elderberry to the Andes for Black Maca or Southeast Asia for organic turmeric.
We're meticulous about suppliers so we look all over the globe for the best ingredients, and then systematically test every batch of every product for purity and potency.
Of course! We test every batch for purity (including heavy metals and other contaminants) and potency to make sure what you get is what's on the label, nothing more, and nothing less. If you want to see the test results for a particular batch send us the batch number on the bottom of the bottle with the product name.
You're asking all the right questions. Yes, we maintain current GMP certification at all 3 (including Canada) manufacturing facilities.
No, refrigeration is completely optional - any dark, cool place like a cabinet will do! The exception to this is the iron. We always err on the side of caution with our recommendations and while this one is probably fine on the shelf (that's where we keep ours if we're being honest), it's better if you keep it in the fridge. Just in case.
You can find children’s recommended dosage on our product listings! If there’s one you’d like to give to a child that doesn’t yet have a children’s serving size listed, please let us know and we’ll be happy to help.
You guys are so smart with your questions :) It's all-trans, MK-7 extracted from organic natto (fermented soybeans).
It depends! Most of them are vegan, but the collagen comes from fish (wild-caught Japanese Rani fish to be specific), the vitamin D is a byproduct of wool (lanolin) so it's not vegan, and the joint support capsules aren't neither vegetarian nor allergen-friendly!
We're sorry about that but here's our excuse for each one: collagen is never vegan and anyone who claims to sell a vegan collagen is lying to you (if you've been around for a while you know how much we hate deceptive labeling), and we had a vegan D3-K2 from lichen and it just didn't work as well for our customers so we discontinued it because as much as we care about vegans' D3 levels, we couldn't justify carrying an inferior-performing version.
The ingredients in the joint support formula (like chondroitin and glucosamine) have vegan alternatives we could've used but almost all the research done on the compounds in it were done on the animal-based forms. The vegan forms differ in composition, don't have a lot of research behind them (repeating for emphasis!), and are usually extracted from Aspergillus niger which a lot of people have feelings about. So this formula isn't safe for the vegetarians, vegans, and people with shellfish allergies and we do feel bad about that!
Please read the answer to the question above if you're allergic to shellfish! Other than that, most of our products are allergy-safe and we declare any allergens on the listings.
We recommend any B vitamins and vitamin C first thing in the morning, on an empty stomach. All others should be taken with food. Ideally, you want to separate iron, zinc, and magnesium by about two hours; a good routine for the minerals could look like: zinc with breakfast, iron with lunch, and magnesium with dinner. But please check with your doctor as this isn't medical advice.
Not necessarily. The B complex contains B12, and it’s enough for many people. We always recommend taking all 8 B vitamins since they work together. However, if you have a B12 deficiency, you may need additional B12 on top of what’s in the B complex. When in doubt about dosage, please ask a trusted healthcare provider as they’re familiar with your particular needs!
I know it looks startling up close but that is exactly what it should look like! Because of the heavy concentration of zinc bisglycinate and picolinate, which are very effective in the body but not very water-soluble, a small amount of the zinc tends to come out of the solution and become visible to the naked eye but it is nothing to worry about safety or effectiveness-wise. That's also why we recommend shaking before use - a small percentage of it may settle onto the bottom of the bottle when it's been sitting undisturbed!
The cloudiness and texture are also thanks to the zinc, and the glycerin. When you look at the close-up photos submitted by customers on our listing (above the reviews), you'll see that they look the same as yours! Usually they'll initially look like bits of glass, and then with exposure to air they might clump together a bit. Shaking should break them up!
Typically we don't even ask you to return it - you can simply let us know your order number and we’ll issue you a refund. There are exceptions though, and we may ask you to send things back first (for example, if you placed a large order and/or just received it.
Caffeine can interfere with the absorption of minerals, so if you were to add the liquid zinc or iron you may absorb a bit less of it - it shouldn't decrease the zinc absorption too much, but when taking iron supplements it's usually recommended to wait a while between caffeine and supplementing (ideally, coffee *before* iron).
With B vitamins (B complex or B12) it's kind of a mixed bag. In general caffeine will cause some loss of B vitamins, but there's also some evidence that caffeine can enhance B12 absorption! So yes to B12, no to the B complex.
Absorption of vitamin D is decreased from caffeine consumption, but this isn’t as much an issue of taking at the same time as it is not drinking excess - i.e. more than 3 cups per day. Same goes for minerals, including magnesium.
There should be no issue with taking any of the others in coffee or tea! None of this is medical advice so please clear it with your doctor :)
Thanks for your order! Unfortunately, we don't have any access to information (including shipping info) on orders placed via Amazon as they store, pack, and ship all orders placed through them. If you reach out to Amazon's customer service they'll take care of you!
Great questions! Magnesium glycinate is magnesium (a metal) attached to the amino acid glycine. Your body can't use pure magnesium so it's always attached to something in any supplement (or food), and this form of magnesium is really well absorbed!
The magnesium limit refers to the amount of elemental magnesium. So even though each capsule contains 500 mg of magnesium glycinate, within that is only 70 mg of elemental magnesium (when you hear a daily requirement like 320 mg per day, it's referring to elemental magnesium).
It comes from enzymes and is retinyl palmitate, the same form found in beef and calf liver. Some would consider it synthetic as it's not derived from food, but since the only food sources of this form are meat, we decided to go with an enzyme-produced form that's identical to that found in natural sources so that vegans and vegetarians could benefit from it as well.
We can help you with placing your order (send us an email with your phone number and we can set up a time), but what we can also tell you is that we use Shopify for payment processing and it's extremely secure. For example, if you were to place an order with us and we went into the back end, even we can't see your payment information! Shopify encrypts the information (basically scrambles it all up if anyone were to hack) so no one can access it which is great.
So with that being said, it's actually more secure for you to place it via our website than to do so over the phone. In the extremely unlikely scenario that someone were to intercept the call we don't have any type of protections over our phone line like we do on the website, and of course you'd have to be reading your payment details aloud. In the end we would be entering them into the same system you'd be using on your end via https://www.whynotnatural.com so there wouldn't necessarily be any additional security!
Greetings from Texas!
Unfortunately we can't ship outside of the US and Canada at this time due to the differing label requirements from country to country. It's likely it would be confiscated at the border due to that, but hopefully we can be available globally in the next few years!
You'll get a link with a dashboard where you can make just about any change your heart desires. Check your junk mail if you don't see it, and it's also going to show up somewhere in your order confirmation email. If you're still not seeing us we can email it to you!
If you placed the order through Amazon, unfortunately we can't modify their subscribe-and-save order settings but if you reach out to Amazon's customer service they'll take care of you (you can also search "subscriptions" on the app or desktop and DIY it).
Organic coconut oil and/or organic palm, and the ratio of those two depends on season/availability. And yes, we know these aren't vegetables at all (we just follow the naming convention...).
We'll do our best if you email us right away during standard business hours, but we tend to fulfill orders pretty quickly so it's possible it's already on its way! If you've gotten a tracking number it's too late to make changes. But don't hesitate to reach out to see if we can change it if you entered the wrong house number, etc. (check your settings inside the Shop app as customers often have the address saved wrong and it autofills).
Each drop has about 200 mcg of B12.
Don't panic! Orders are often split up into multiple shipments. We know it's kind of annoying but we promise, it gets to you a lot faster that way. If you've been waiting a week since you got the first bottle and you STILL haven't gotten the rest, please do write to us and we'll figure out what's going on.
Of course! We test every batch for purity (including heavy metals and other contaminants) and potency to make sure what you get is what's on the label, nothing more, and nothing less. If you want to see the test results for a particular batch send us the batch number on the bottom of the bottle with the product name.
No, refrigeration is completely optional - any dark, cool place like a cabinet will do! The exception to this is the iron. We always err on the side of caution with our recommendations and while this one is probably fine on the shelf (that's where we keep ours if we're being honest), it's better if you keep it in the fridge. Just in case.
You guys are so smart with your questions :) It's all-trans, MK-7 extracted from organic natto (fermented soybeans).
Please read the answer to the question above if you're allergic to shellfish! Other than that, most of our products are allergy-safe and we declare any allergens on the listings.
Not necessarily. The B complex contains B12, and it’s enough for many people. We always recommend taking all 8 B vitamins since they work together. However, if you have a B12 deficiency, you may need additional B12 on top of what’s in the B complex. When in doubt about dosage, please ask a trusted healthcare provider as they’re familiar with your particular needs!
Typically we don't even ask you to return it - you can simply let us know your order number and we’ll issue you a refund. There are exceptions though, and we may ask you to send things back first (for example, if you placed a large order and/or just received it.
Thanks for your order! Unfortunately, we don't have any access to information (including shipping info) on orders placed via Amazon as they store, pack, and ship all orders placed through them. If you reach out to Amazon's customer service they'll take care of you!
It comes from enzymes and is retinyl palmitate, the same form found in beef and calf liver. Some would consider it synthetic as it's not derived from food, but since the only food sources of this form are meat, we decided to go with an enzyme-produced form that's identical to that found in natural sources so that vegans and vegetarians could benefit from it as well.
Greetings from Texas!
Unfortunately we can't ship outside of the US and Canada at this time due to the differing label requirements from country to country. It's likely it would be confiscated at the border due to that, but hopefully we can be available globally in the next few years!
Organic coconut oil and/or organic palm, and the ratio of those two depends on season/availability. And yes, we know these aren't vegetables at all (we just follow the naming convention...).
Each drop has about 200 mcg of B12.
We manufacture the finished products here in the US, in Nevada and New Jersey (unless you're reading this from Canada, in which case yours are manufactured in Ontario!).
We source the ingredients from the US when it makes sense, and the rest come from their native region of production - that could be anywhere from Northern Europe for elderberry to the Andes for Black Maca or Southeast Asia for organic turmeric.
We're meticulous about suppliers so we look all over the globe for the best ingredients, and then systematically test every batch of every product for purity and potency.
You're asking all the right questions. Yes, we maintain current GMP certification at all 3 (including Canada) manufacturing facilities.
You can find children’s recommended dosage on our product listings! If there’s one you’d like to give to a child that doesn’t yet have a children’s serving size listed, please let us know and we’ll be happy to help.
It depends! Most of them are vegan, but the collagen comes from fish (wild-caught Japanese Rani fish to be specific), the vitamin D is a byproduct of wool (lanolin) so it's not vegan, and the joint support capsules aren't neither vegetarian nor allergen-friendly!
We're sorry about that but here's our excuse for each one: collagen is never vegan and anyone who claims to sell a vegan collagen is lying to you (if you've been around for a while you know how much we hate deceptive labeling), and we had a vegan D3-K2 from lichen and it just didn't work as well for our customers so we discontinued it because as much as we care about vegans' D3 levels, we couldn't justify carrying an inferior-performing version.
The ingredients in the joint support formula (like chondroitin and glucosamine) have vegan alternatives we could've used but almost all the research done on the compounds in it were done on the animal-based forms. The vegan forms differ in composition, don't have a lot of research behind them (repeating for emphasis!), and are usually extracted from Aspergillus niger which a lot of people have feelings about. So this formula isn't safe for the vegetarians, vegans, and people with shellfish allergies and we do feel bad about that!
We recommend any B vitamins and vitamin C first thing in the morning, on an empty stomach. All others should be taken with food. Ideally, you want to separate iron, zinc, and magnesium by about two hours; a good routine for the minerals could look like: zinc with breakfast, iron with lunch, and magnesium with dinner. But please check with your doctor as this isn't medical advice.
I know it looks startling up close but that is exactly what it should look like! Because of the heavy concentration of zinc bisglycinate and picolinate, which are very effective in the body but not very water-soluble, a small amount of the zinc tends to come out of the solution and become visible to the naked eye but it is nothing to worry about safety or effectiveness-wise. That's also why we recommend shaking before use - a small percentage of it may settle onto the bottom of the bottle when it's been sitting undisturbed!
The cloudiness and texture are also thanks to the zinc, and the glycerin. When you look at the close-up photos submitted by customers on our listing (above the reviews), you'll see that they look the same as yours! Usually they'll initially look like bits of glass, and then with exposure to air they might clump together a bit. Shaking should break them up!
Caffeine can interfere with the absorption of minerals, so if you were to add the liquid zinc or iron you may absorb a bit less of it - it shouldn't decrease the zinc absorption too much, but when taking iron supplements it's usually recommended to wait a while between caffeine and supplementing (ideally, coffee *before* iron).
With B vitamins (B complex or B12) it's kind of a mixed bag. In general caffeine will cause some loss of B vitamins, but there's also some evidence that caffeine can enhance B12 absorption! So yes to B12, no to the B complex.
Absorption of vitamin D is decreased from caffeine consumption, but this isn’t as much an issue of taking at the same time as it is not drinking excess - i.e. more than 3 cups per day. Same goes for minerals, including magnesium.
There should be no issue with taking any of the others in coffee or tea! None of this is medical advice so please clear it with your doctor :)
Great questions! Magnesium glycinate is magnesium (a metal) attached to the amino acid glycine. Your body can't use pure magnesium so it's always attached to something in any supplement (or food), and this form of magnesium is really well absorbed!
The magnesium limit refers to the amount of elemental magnesium. So even though each capsule contains 500 mg of magnesium glycinate, within that is only 70 mg of elemental magnesium (when you hear a daily requirement like 320 mg per day, it's referring to elemental magnesium).
We can help you with placing your order (send us an email with your phone number and we can set up a time), but what we can also tell you is that we use Shopify for payment processing and it's extremely secure. For example, if you were to place an order with us and we went into the back end, even we can't see your payment information! Shopify encrypts the information (basically scrambles it all up if anyone were to hack) so no one can access it which is great.
So with that being said, it's actually more secure for you to place it via our website than to do so over the phone. In the extremely unlikely scenario that someone were to intercept the call we don't have any type of protections over our phone line like we do on the website, and of course you'd have to be reading your payment details aloud. In the end we would be entering them into the same system you'd be using on your end via https://www.whynotnatural.com so there wouldn't necessarily be any additional security!
You'll get a link with a dashboard where you can make just about any change your heart desires. Check your junk mail if you don't see it, and it's also going to show up somewhere in your order confirmation email. If you're still not seeing us we can email it to you!
If you placed the order through Amazon, unfortunately we can't modify their subscribe-and-save order settings but if you reach out to Amazon's customer service they'll take care of you (you can also search "subscriptions" on the app or desktop and DIY it).
We'll do our best if you email us right away during standard business hours, but we tend to fulfill orders pretty quickly so it's possible it's already on its way! If you've gotten a tracking number it's too late to make changes. But don't hesitate to reach out to see if we can change it if you entered the wrong house number, etc. (check your settings inside the Shop app as customers often have the address saved wrong and it autofills).
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