Returns and refunds

At Why Not Natural, we stand behind the quality of our products and are committed to ensuring your satisfaction. If you are not completely satisfied with your purchase, we are here to help.

Contact Us to Start Your Return

To initiate a return or request a refund, please contact our customer support team at hello@whynotnatural.com. Provide your order number and a brief description of the issue so we can assist you promptly.

Warranty

We proudly offer a 365 days guarantee on all of our products. If you experience any issues with your purchase at any time, we will happily provide a replacement or refund, no questions asked. Your satisfaction is our priority.

Refunds

• Once your return is approved, a refund will be processed to your original payment method. Please allow 5-7 business days for the refund to appear on your statement.
• Shipping costs are non-refundable unless the return is due to a mistake on our end (e.g., incorrect or defective items).

Exchanges and Replacements

If you would like to exchange a product or receive a replacement under our lifetime warranty, please email us at hello@whynotnatural.com, and we will make it right.

Damaged or Defective Items

If your product arrives damaged or defective, please email us at hello@whynotnatural.com with a photo of the item and your order number. We will send a replacement or issue a refund immediately.

Contact Information

For any questions or concerns, please don’t hesitate to reach out to us at:
Email: hello@whynotnatural.com
Hours of Operation: Monday–Friday, 9 AM–5 PM (CST)